Pay Online

We are excited to announce the new online customer service portal with a bill pay site that is now up and running. We have posted instructions for registering your account on the site. Our new system will help us continue to provide the service you have come to expect on a secure platform. Please check it out and let us know what you think.

We are always interested in hearing your comments or suggestions. If you have any questions on how to access your account, please contact us at (423) 989-5500 and we will be most happy to assist you.

ONLINE SERVICES

The City of Bristol, TN is pleased to offer an array of online services for your convenience. The City accepts e-payments for property taxes, utility bills, and citations. Please select the appropriate option from the menu on this page.

PAY UTILITY BILL VIA PHONE

Citizens now have the option of paying their city utility bills via phone by calling (877-768-5046).

Customers will be charged a non-refundable convenience fee at the time of payment by phone. Please have your account number and credit/debit card number ready when calling to make a payment.

PAY PROPERTY TAXES VIA PHONE

Citizens now have the option of paying their city taxes via phone by calling (833-560-2587).

Customers will be charged a non-refundable convenience fee at the time of payment by phone. Please have your account number and credit/debit card number ready when calling to make a payment.