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Pay Online
ONLINE SERVICES
The City of Bristol, TN is pleased to offer an array of online services for your convenience. The City accepts e-payments for property taxes and utility bills.
PAY UTILITY BILL VIA PHONE
Citizens now have the option of paying their city utility bills via phone by calling (877-768-5046).
Customers will be charged a non-refundable convenience fee at the time of payment by phone. Please have your account number and credit/debit card number ready when calling to make a payment.
PAY PROPERTY TAXES VIA PHONE
Citizens now have the option of paying their city taxes via phone by calling (877-768-5048).Customers will be charged a non-refundable convenience fee at the time of payment by phone. Please have your account number and credit/debit card number ready when calling to make a payment.
- How do I register my utility account online and pay my bill online?
- What if I have questions or suggestions for online pay service?
- What if I have a question about my utility bill?
- Once I have signed up for automatic bank withdrawal how do I cancel?
- What if I want someone other than myself to receive my utility bill, such as a spouse or third party?
- Does it cost anything to use the online payment system?
- Is there any special software program that I need to view my bill online?
- What if I receive a message that the system is unavailable?
- What kind of online security does the city use to protect customer account information?
- I have a billing dispute for a recurring payment that has already been debited/charged to my account, what do I do?
- Is there a charge for a returned check or electronic payment?
- How do I update my credit card or bank draft information?
- When will my payment be charged to my debit/credit card or be withdrawn from my checking account?
- When will my first recurring payment take effect?
- What if my services have been disconnected for non-payment?
- How do I add an additional account to my utility account registration?
- What if I forget or want to change my username or password on my utility account online?
- What is the difference between service and account addresses?
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