For information about changes to City services, schedules, and facilities, including instructions for participating in electronic meetings, check the City Service Updates tab below.
COVID-19 vaccination and other updates from the Sullivan County Regional Health Department
For up-to-the-minute information regarding COVID-19 vaccine distribution and other important updates from the Sullivan County Regional Health Department, please follow the department on Facebook and Twitter or visit their website.
Sullivan County Regional Health Department offering COVID-19 testing
Sullivan County Mask Order Currently In Effect
- All businesses, organizations, or venues open to usage by members of the public in Sullivan County, Tennessee shall require the use of face coverings or masks by their employees and members of the public while inside their premises in areas accessible by the public.
- NOTE: Cloth face coverings or masks should not be worn by children under the age of two or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.
- Places of worship are exempt from the requirements of this Order, pursuant to Executive Orders issued by Governor Lee.
- This Order does not require businesses, organizations, or venues to supply face coverings or masks to members of the public.
- Use of face coverings or masks shall not be required by members of the public while seated for the purpose of dining in any restaurant or business that provides food and/or drink for on premises consumption or other business as defined by the Tennessee Pledge.
- Sullivan County, Tennessee continues to be governed in all other aspects by the Executive Orders issued by Governor Lee.
- This order shall remain in effect until 11:59 p.m. on April 30, 2021, unless otherwise modified or withdrawn by future Orders or by the State of Tennessee.
City meetings to be conducted electronically
Meetings of the Bristol, Tennessee City Council and some boards and commissions may be conducted electronically to mitigate the ongoing public health threat posed by COVID-19. Information for how to view these meetings will be posted on the City Service Updates tab below.
Agendas for all upcoming City Council meetings will be posted at least 24 hours in advance and may be found here.
For more information on Governor Bill Lee’s Executive Order permitting government bodies to conduct electronic meetings as a measure to protect the safety and welfare of Tennesseans while ensuring that government business remains open and accessible to the public, please click here.
City burn permits are being issued by the Bristol Tennessee Fire Department. Please contact Assistant Chief David McGlamery at 423-989-5704.
All visitors to city buildings will be subject to a health screening, which includes a temperature scan and questions related to potential COVID-19 exposure or symptoms. This mirrors the same screening process that all city employees have completed daily since facilities first closed in late March. Pursuant to Sullivan County Executive Order, visitors are required to wear a face mask when entering city buildings. Members of the public are encouraged to continue utilizing electronic or other alternate methods of conducting business with the city whenever possible.
- A number of applications and forms used by the City’s Planning, Zoning, Codes Enforcement, and other divisions may be found online at www.bristoltn.org/development.
- Fees associated with any of these applications may be mailed to 104 8th St, Bristol, TN 37620.
- Payments for utility bills, citations, and property taxes may be made in several ways:
- In the drive-thru drop box on 8th Street. Checks, cashier’s checks, cash, and money orders will be accepted here.
- By mail to PO Box 1348, Bristol, TN 37621-1348. Please do not place cash in the mail.
- By phone using a debit or credit card. Please have your account number ready when calling. A non-refundable convenience fee will apply to all phone payments.
- Utility bills: (877) 768-5046
- Property taxes: (877) 768-5048
- Online payment options may be found at www.bristoltn.org/paynow. Please note that a non-refundable convenience fee will apply to online payments.
- Payments using credit or debit card may be made by phone for utility bills at (877) 768-5046. Property taxes can be paid by phone at (877) 768-5048. Please have your account number ready when calling.
- Online payment options for utility bills, citations, and property taxes may be found at www.bristoltn.org/paynow.
- Please note that a non-refundable convenience fee will apply to all phone and online payments.
- The following meetings will be conducted electronically in accordance with Executive Order 78 issued by Governor Bill Lee.
- April 6 - City Council Meeting
- Tuesday, April 6 at 7:00 PM
- Live broadcast on BTN-TV and YouTube
- Members of the public wishing to comment during any scheduled Public Hearings or the Appearance of Citizens may call 423-217-1510 beginning 15 minutes prior to the meeting. Calls will continue to be accepted until the pertinent item has been heard by City Council. No additional callers will be accepted for each item after the related portion of the agenda has been closed.
When dialing in, callers will be asked for some basic information by an attendant. They will then be placed into a holding queue. When City Council arrives at the appropriate point in the agenda, callers will be connected to the meeting audio one at a time to provide their comment. At the conclusion of each caller’s comment, they will then be disconnected from the meeting audio and the next caller will be brought in. Callers will be asked to state their name and address for the record prior to speaking, and all other rules for comments that normally apply for in-person meetings will remain in effect for this teleconference.
- April 8 - City Council Called Work Session
- April 13 - Northeast Tennessee/Virginia HOME Consortium
- April 13 - Community Development Advisory Committee
- April 19 - Planning Commission
- Monday, April 19 at 6:00 PM
- Live broadcast on BTN-TV and YouTube
- Members of the public wishing to comment may call 423-217-1510 beginning 15 minutes prior to the meeting. Calls will continue to be accepted until the pertinent item has been heard by the board. No additional callers will be accepted for each item after the related portion of the agenda has been closed.
When dialing in, callers will be asked for some basic information by an attendant. They will then be placed into a holding queue. When the board arrives at the appropriate point in the agenda, callers will be connected to the meeting audio one at a time to provide their comment. At the conclusion of each caller’s comment, they will then be disconnected from the meeting audio and the next caller will be brought in. Callers will be asked to state their name and address for the record prior to speaking, and all other rules for comments that normally apply for in-person meetings will remain in effect for this teleconference.
- For additional information, please contact the Department of Development Services at 423-989-5518 or email firstname.lastname@example.org.
- April 6 - City Council Meeting
- Additional updates regarding meeting schedules will be posted here as they become available.
Parks and Recreation
- City parks remain open during regular hours. Please continue to enjoy them while practicing appropriate social distancing.
- The golf course at Steele Creek Park remains open. Golf cart rentals are limited to one player per cart, and cleaning supplies are provided to sanitize carts prior to play. We ask that no more than one guest at a time be inside the pro shop.
- Administrative offices at the Slater Community Center are open to the public, however all classes and other activities remain suspended pending further guidance from public health officials.
- City fixed route buses, paratransit, and job access services are currently running on regular schedule. In order to adhere to CDC guidelines, no more than 10 riders will be permitted on any transit vehicle at one time. Enhanced cleaning and sanitizing procedures are being employed to keep vehicles as safe as possible.
For the latest information about COVID-19, please visit the following resources:
COVID-19 and Workers' Mental Health
Whether you are going into work or working from home, the COVID-19 pandemic has probably changed the way you work. Fear and anxiety about this new disease and other strong emotions can be overwhelming, and workplace stress can lead to burnoutexternal icon. How you cope with these emotions and stress can affect your well-being, the well-being of the people you care about, your workplace, and your community. During this pandemic, it is critical that you recognize what stress looks like, take steps to build your resilience and manage job stress, and know where to go if you need help.
Click here for resources and information on how to cope with job stress and build resilience during the COVID-19 pandemic.
If you are concerned that you may be ill with COVID-19, please call Ballad Health’s Nurse Connect at (833) 822-5523 to be screened. This line is active 24 hours a day, seven days a week.
Bristol’s Promise continues to compile a broad list of resources and information related to the COVID-19 pandemic. This includes information on feeding programs, resources for individuals and businesses, as well as information related to health and self care.
BTCS is providing continuous updates regarding school schedule modifications related to COVID-19 and other resources for students, parents, and teachers.
The United Way of Bristol TN/VA has established a COVID-19 Response Fund to provide flexible resources to organizations in our region working with communities who are disproportionately impacted by coronavirus and the economic consequences of this outbreak. Information is available regarding donating to the fund. Once grants have been awarded, information about agencies receiving funding will be posted on the website. Individuals requiring immediate assistance are encouraged to call 211.
The economic impacts of the COVID-19 outbreak are undeniably vast and could potentially last for some time to come. This impact has been particularly felt by small businesses. A number of resources at various levels have been made available.
Please refer to Public Health Order No. 3 from the Sullivan County Regional Health Department, as well as Governor Bill Lee’s Tennessee Pledge for guidance and best practices as businesses in our community begin to reopen.
This site was created to give small businesses and the community a place to connect and learn how we can support one another during this time of uncertainty.
Believe in Bristol is maintaining an updated list of the modified services such as curbside, to-go, delivery, gift card, and online shopping options being offered by Downtown Bristol merchants. Additional updates regarding downtown arts and entertainment activities are also included.
The Bristol Chamber of Commerce has developed the #BristolStands2gether COVID-19 resource hub that features a substantial listing of resources for businesses and individuals.
FoundersForge, a local entrepreneur-driven organization, released this newsletter detailing a number of business relief programs for freelancers, small businesses, and startups. Programs discussed include the Paycheck Protection Program, Refundable Employee Retention Credit, Economic Injury Disaster Loans, and the Emergency Family and Medical Leave Expansion Act.
NETWORKS Sullivan Partnership is the economic development organization for Sullivan County and the cities of Bristol, Kingsport, and Bluff City. Aside from recruiting new employers to the region, they also strongly support existing local industries, particularly in times of economic uncertainty.
Sync Space Entrepreneur Center and TSG Innovation Group, with support from Activated Capital, are announcing the Restart Accelerator, an innovation program to help small businesses recover from the COVID-19 pandemic. The program will identify, promote, and nurture companies with technology, products, and services that will overcome the challenges in the new economy and help implement these solutions for struggling businesses in our region. The Restart Accelerator program starts in early May.
Launch Tennessee is a statewide public-private resource network for entrepreneurs. They have assembled a directory to a number of tools to support small businesses and encourage innovation during the COVID-19 crisis, such as the Tennessee Innovation Crowdsource Platform.
The Tennessee Chamber is committed to helping businesses create a positive work climate. As the coronavirus continues to spread throughout the world and the United States, it is imperative that Tennessee employers are prepared to handle this pandemic. They are sending out a ’Daily Dashboard’ e-mail with business updates on COVID-19 that can be signed up for on their site.
TNECD continues to work without disruption, and their team is committed to assisting their stakeholders and partners during this uncertain time. Important developments will be shared on TNECD.com and TNECD’s social media channels. They have assembled a comprehensive list of resources to assist Tennessee employers and employees that will be updated regularly.
Governor Bill Lee established the Economic Recovery Group (ERG), a joint effort between state departments, members of the legislature, and leaders from the private sector to build guidance to safely reboot Tennessee’s economy. This includes implementation of the Tennessee Pledge, a plan to help Tennesseans return to work in a safe environment, restore their livelihoods and reboot our state’s economy.
UT CIS has developed a Coronavirus Resource Dashboard in order to help organizations navigate through this emergency. A number of industry-specific resources have been compiled.
The US Chamber of Commerce has issued this cheat sheet to help small businesses and self-employed individuals prepare to file for a loan under the Coronavirus Aid, Relief, and Economic Security (CARES) Act.
The US Small Business Administration provides detailed information on the Paycheck Protection Program, Economic Injury Disaster Loan Program, and other SBA loan and debt relief options provided for in the CARES Act.